Slidesshark LLC — Shipping Policy: Bringing Comfort to Your Doorstep!

At Slidesshark LLC, we know you (and your pet) are excited to receive your new order! We’re committed to a shipping process that is fast, transparent, and—most importantly—completely stress-free. Here is everything you need to know about how we get our products to you.

1. The Best Part: Shipping is Always FREE!

We believe that giving your pet the ultimate comfort shouldn’t come with hidden costs. That’s why we offer FREE SHIPPING on every single order within the USA. No minimum purchase, no coupon codes, and no surprises at checkout.

2. Processing Time: Preparing with Care

Once you click “order,” our team gets to work. It typically takes us 1–2 business days to get your order ready for its journey. This time allows us to:

  • Verify your order details.

  • Perform a final quality check on your items.

  • Pack everything securely so it arrives in perfect condition.

3. Delivery Timeframes: When to Expect Your Package

We partner with reliable carriers (like UPS, FedEx, and USPS) to ensure your package is handled with care.

  • Total Delivery Time: After the 1-2 day processing period, your package will generally arrive within 3–6 business days.

  • Location Matters: While most orders arrive quickly, please allow for a little extra time if you are in a remote area or during extreme weather events.

4. Shipping Restrictions: USA Only

Currently, Slidesshark LLC ships exclusively within the United States. We are focusing on providing the best possible service domestically before we look into expanding across borders!

5. Tracking Your Journey

No one likes wondering where their package is. As soon as your order leaves our warehouse, we will email you a tracking number. You can use this link to follow your pet’s new favorite bed (or your new garden gear) every step of the way.

6. Solving Delivery Issues

In the rare case that something goes wrong—like a lost package or a box that arrived looking a bit beat up—we’ve got your back.

  • What to do: Email us at support@slidesshark.com or call us immediately.

  • What we need: Your order number and a quick description (or photo) of the issue.

  • Our Promise: We will work directly with the carrier to fix the problem, whether that means tracking down a missing box or sending out a replacement right away.

7. Holidays and Weekends

Our team and our carriers take a break on weekends and major holidays. If you place an order on a Friday evening or during a holiday weekend, we’ll get it moving first thing on the next business day. During peak seasons (like December), we recommend ordering a few days early just to be safe!

8. Need Help? Reach Out!

If you have a specific delivery question or a special instruction (like a gate code or a specific porch location), let us know!

  • Email: support@slidesshark.com

  • Phone: +1 385-685-0171

  • Address: 30 N Gould St Ste R, Sheridan, WY 82801

  • Service Hours: Monday – Friday, 9:00 AM – 6:00 PM EST