We’d Love to Hear From You! 🐾

At Slidesshark LLC, we’re passionate about creating the perfect retreat for your pets and the best essentials for your home and garden. Whether you have a question about our sizes, need a hand with an order, or just want to share a photo of your pet enjoying their new bed, we are all ears!

We’re committed to making your experience with us as smooth as possible, and we promise to get back to you with helpful answers in no time.


Get in Touch

Choose the way you’d like to connect. Our human support team is ready to help:


Visit Our Headquarters

If you’d like to reach us by mail for any reason, you can find us here:

Slidesshark LLC 30 N Gould St Ste R

Sheridan, WY 82801

United States





Our Promise to You

At Slidesshark LLC, we’re not just selling pet beds and garden essentials; we’re building relationships. We believe in treating every customer—and every pet—like family. When you reach out to us, we promise to:

  • Listen carefully to your needs and concerns.

  • Provide honest advice to help you find the perfect fit.

  • Resolve issues quickly and fairly, with no run-arounds.

  • Go the extra mile to make sure you’re happy with your experience.

We are so confident you’ll love our products that we offer a 30-day satisfaction guarantee. If you aren’t happy, we aren’t happy!


What to Expect

Your time is valuable, and we don’t like to keep you waiting. Here is our commitment to response times:

  • Email Inquiries: We typically respond within 24 hours during our standard business hours.

  • Phone Calls: We do our best to answer immediately. If we happen to be on the other line, please leave a message—we’ll call you back promptly!


Quick Links & Common Support

  • Order Questions: Email us at support@slidesshark.com (please include your order number for faster service).

  • Product Recommendations: Need help picking a size? Reach out for personalized advice.

  • Returns & Exchanges: Check our Returns & Exchanges Policy for easy, step-by-step instructions.


Business Hours

Our support team is available to assist you during the following times:

  • Monday – Friday: 9:00 AM – 6:00 PM EST

  • Saturday & Sunday: Closed (Resting up for the week!)

🗓️ Holiday Schedule

Please note that our office will be closed on the following days so our team can spend time with their own families:

  • New Year’s Day

  • Memorial Day

  • Independence Day

  • Labor Day

  • Thanksgiving Day

  • Christmas Day